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Mideast Aviation Academy - IATA ATC

Mideast Aviation academy has been an IATA accredited training center since 2014 until this day, it is authorized to teach courses in the aviation sector as mentioned below

Foundation Travel and Tourism with Amadeus 

Certificate gained upon graduation

  • Diploma in foundation travel and tourism with Amadeus issued from IATA

  • Certificate in Airport management issued from Mideast aviation academy accredited by the Jordanian civil aviation commission 

  • No pre-requirements

  • Course duration is 6 months included the online IATA exam

Course subjects

  • Learn techniques of effective communication and customer contact

  • Understand the various social styles and cultural differences of airline customers

  • Gain knowledge about new trends in customer service

  • Advise customers on passport and visa requirements, as well as on travel insurance options

  • Promote services and facilities available to airline passengers during their travel

  • Interpret standard industry codes to plan and reserve travel itineraries

  • Sell rail travel, car rental, hotel accommodation, cruises, and pre-packaged tour products

  • Provide good customer service and retain customer loyalty

  • Use the Global Distribution System to make and maintain reservations and issue travel documents

 Airport Operations: Certificate from IATA in Airport Operations (100 Hours)

     Overall objectives

  • Know the history of aviation and understand the role airports play in the economy

  • Discover the various airport customers and partner

  • Gain knowledge about the multiple operational and business functions of airports

  • Acquire the tools to apply your knowledge and skills to your airport environment